Full-blown Monitoring Dashboard Details:

Full text based Support Services pages with individual windows for monitoring and communications:

Customized pop-up communications window sends a high priority email to the team and displays the
message on the main Turnover pane:

Five different monitoring data sources are displayed in three windows for easily discernable
alerts which can then be acted upon with a click to start the remediation workflow:

Remediation work-flow auto-populates a ticket creation form with the alert details:

The work-flow process brings data into the form to help determine who to contact for support, or if
work is already being done, etc.:

The ALL DB search tool is accessible from the main dashboard and with buttons inserted into
most of the work-flow pages (which auto-populates the search data in most cases):

This backup remediation window displays data from a SQL database that is editable from a web page
accessed by clicking the button in the window title header:

The remediation page allows the users to modify root cause, add resolutions, and mark the failure
as remediated:

The Search/Reports button gives users a searchable remediation view where they can search by
error, date, server name, etc. and locate previous resolutions to aid in resoving the current failure:

Our client desired views into multiple data sets to get an at-a-glance picture of the environment:

This scrolling text allows emergency information to be communicated immediately to the whole team:

The scrolling text display is editable by allowed users with an easy-to-use web form:

Tools imbedded in the Dashboard provide emergency communications tools, quick search tools
and links to other applications to assist in remediation: