Our portfolio of projects:
This Web Application is designed for easy online reading and navigation. It scales down from full size monitors to a
smart phone and in between. The search tool allows for searching the entire site for a word or phrase and presents the
reader with a snippet of the paragraph for each result found. It has embedded video and a downloadable PDF that our
customer wanted his readers to be able to download easily if they so desired. A contact form allows eNewsLetter sign-up...
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This solution is a powerful workflow and monitoring system propagating content from the Microsoft Systems Center Operation Manager
(SCOM) Web Services API. Our client exploited the SCOM monitoring system to integrate troubleshooting, filtering
the alert spam generated by SCOM, and integrated workflow processes for end users (Application Admins) and more advanced tools
for the technical support team members...
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This solution is a fully integrated monitoring and workflow tool. It combines the output of five different monitoring
systems into one pane of glass. Our client also uses this for Shift Turnover collaboration, and monitoring of CA's
Service Desk application for Tickets such as proactive ticket creation and Major Incidents. This is designed for
a large screen NOC monitor but also fits well in a wide screen desktop display...
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This solution is a collaboration tool for multiple end users on disparate teams to communicate during a major
incident. By sharing notes and data in a web page interface users can quickly communicate error messages, screenshots,
and resolutions to a large group of people. Our client uses this for logging resolutions and communication
during a major incident. The data collected is stored in a SQL database for problem knowledge and reporting...
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This solution is a complete end-to-end work-flow that begins with a Windows service reading from a Change Control database.
It then creates an Exchange Calendar Appointment and assigns attendees. Then, when the Exchange appointment is due,
a web page which displays all of the current Change Controls has links to create Service Desk tickets for the
Change items and provides another link to mark the Change complete, close the Service Desk ticket, and send a notification
email to the Application Admins with a single web form...
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